AM Best Revises Outlooks to Positive and Affirms Credit Ratings of BUPA México, Compañía de Seguros, S.A. de C.V.

MEXICO CITY–(BUSINESS WIRE)–#insuranceAM Best has revised the outlooks to positive from stable and affirmed the Financial Strength Rating of C++ (Marginal), the Long-Term Issuer Credit Rating of “b+” (Marginal), and the Mexico National Scale Rating of “bbb.MX” (Good) of BUPA México, Compañía de Seguros, S.A. de C.V. (Bupa Mexico) (Mexico).

The Credit Ratings (ratings) reflect Bupa Mexico’s balance sheet strength, which AM Best assesses as weak, as well as its adequate operating performance, limited business profile and appropriate enterprise risk management.

The positive outlooks result from improvements in the company’s balance sheet strength underpinned by an adequate risk-adjusted capitalization, as measured by Best´s Capital Adequacy Ratio (BCAR), following the company’s change in reinsurance program, and fully retained quality business.

Bupa Mexico is a subsidiary of Bupa Insurance Company (BIC), and is tied to the group’s commercial strategy of expanding into Mexico’s insurance market, leveraging on the Bupa brand. Bupa Mexico’s focus is on the individual and group major medical coverage segment, and the individual segment represents the biggest share of business, at approximately 89%. The target market used to be small clients with high net worth; however, the company is seeking to diversify itself by opening up coverage to other sectors, with a higher volume of lower premium business.

The company’s historically favorable financial flexibility was achieved through the capital and reinsurance support historically provided by its ultimate parent. Beginning in third-quarter 2021, changes in the Mexico-based subsidiary’s reinsurance program significantly raised its underwriting risk, pressuring BCAR. Nonetheless, the company’s flagship business, which previously was ceded for the most part, historically has demonstrated operating performance in line with industry benchmarks, enhancing the company’s balance sheet strength assessment.

Bupa Mexico’s business volume has outpaced the market for the past five years, resulting in a compound annual growth rate of 17%. However, an offsetting rating factor is the small size of the subsidiary, reflected in a market share of 3% as of December 2021 in an industry led by bigger participants. As of August 2022, Bupa Mexico posted a positive bottom-line result of MXN 193 million, which was mainly a result of contained claims, as well as a transition to an internal service team, which includes areas of customer service and a core business system. The company foresees these changes reducing operating expenses in the medium term; however, a challenging and concentrated operating environment raise uncertainty over the expected success of the new business strategy.

Positive rating actions could occur as a result of sustained improvement in balance sheet strength as a consequence of the new business strategy being successfully executed. Negative rating actions could occur if the strategic importance of the company to Bupa group decreases, which could diminish AM Best’s expectations of parental support toward the Mexico-based subsidiary. Negative rating actions could also take place as a result of the execution risk derived from the new business strategy.

This press release relates to Credit Ratings that have been published on AM Best’s website. For all rating information relating to the release and pertinent disclosures, including details of the office responsible for issuing each of the individual ratings referenced in this release, please see AM Best’s Recent Rating Activity web page. For additional information regarding the use and limitations of Credit Rating opinions, please view Guide to Best’s Credit Ratings. For information on the proper use of Best’s Credit Ratings, Best’s Performance Assessments, Best’s Preliminary Credit Assessments and AM Best press releases, please view Guide to Proper Use of Best’s Ratings & Assessments.

AM Best is a global credit rating agency, news publisher and data analytics provider specializing in the insurance industry. Headquartered in the United States, the company does business in over 100 countries with regional offices in London, Amsterdam, Dubai, Hong Kong, Singapore and Mexico City. For more information, visit

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Salvador Smith
Senior Financial Analyst
+52 55 1102 2720, ext. 109

Christopher Sharkey
Manager, Public Relations
+1 908 439 2200, ext. 5159

Eli Sanchez
Associate Director, Analytics
+52 55 1102 2720, ext. 107

Al Slavin
Communications Specialist
+1 908 439 2200, ext. 5098

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