NEW YORK–(BUSINESS WIRE)–Wolters Kluwer, a global leader in professional information, software solutions, and services, has released compelling survey findings on the current levels of adoption, future plans and key drivers related to Artificial Intelligence (AI) in the office of the CFO.
The survey shows that while 6% of finance leaders are currently employing agentic AI, a further 38% intend to adopt agentic AI in the next 12 months. With 44% of finance teams set to be using agentic AI in 2026, this represents an increase of over 600%.
Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG, said: “At Wolters Kluwer, we are committed to continuous innovation for the office of the CFO. Last year, we launched the market’s first AI-powered corporate performance management platform – the CCH Tagetik Intelligent Platform with Ask AI. We have evolved Ask AI to an embedded super agent; it now mobilizes cutting-edge agentic technology across multiple use cases, including responding to voice commands in multiple languages, drilling into data without the need for IT skills, and testing assumptions and running analysis. Agentic AI represents an evolutionary leap in how finance leaders operate.”
Additional survey findings and announcements from CCH Tagetik inTouch 25:
Finance leaders turn to AI and new hires to manage economic volatility
- As a result of economic volatility, 67% of finance leaders reported that they would be using AI for the first time for Financial Planning & Analysis (FP&A). A further 14% of respondents plan to increase their AI adoption due to current economic volatility, and 8% plan to continue their AI usage.
- When looking at team resources and structure, 33% of respondents said they will consider hiring new team members to manage economic volatility, with 24% considering restructuring. Notably, 22% of finance leaders shared that they did not have the optimum team resources and structure but were unable to make changes.
Unlocking the potential of AI through hiring and data readiness
- The survey showed that 85% of finance leaders would consider AI skills as important when recruiting for their finance function, with 11% considering AI skills to be of essential importance.
- 44% of respondents identified data readiness as the key driver for increasing AI adoption. 25% highlighted the need for AI-powered corporate performance management (CPM) technologies and 23% cited the need for AI training.
- To support this shift, Wolters Kluwer has launched a dedicated Learning Hub designed to help finance professionals build skills including greater AI fluency and data proficiency – empowering them to optimise our innovative technology and drive productivity.
Efficiency and accuracy, the key advantages of AI adoption
- 40% of finance leaders cited increasing accuracy and reducing human error as the key advantage of AI adoption, with 36% identifying efficiency and productivity gains as the primary benefit.
- Focusing on efficiency and productivity, 42% of respondents reported they expected to save 10% of working time (26 days) through AI usage in the next 12 months, enabling a greater focus on strategic outputs. 24% expected to see timesaving of 20% (52 working days) and 22% expected to save 5% (13 working days).
- To help facilitate higher productivity in familiar tools, Wolters Kluwer has launched a new Excel 365-based experience within its Intelligent Analytics solution. This new capability evolves the widely used cell-based retrieval approach, providing the necessary comfort for users coming from SmartView or similar tools. The add-in is designed to accelerate productivity for finance teams without disrupting the way they work. What makes it stand out is the seamless integration of Ask AI, which enhances the experience with natural language interaction: users can now pull data from CCH Tagetik and shape analysis-ready visualizations as needed.
The award-winning, AI-powered CCH® Tagetik Intelligent Platform digitally transforms the efficiency, accuracy, and strategic ability of the Office of the CFO. At the heart of this evolution is Ask AI—an emerging super agent that embodies Agentic AI with a Finance Brain™. Designed to address finance-specific needs, Ask AI supports a growing range of use cases: from self-service analytics through natural language–driven data exploration and visualization, to tasks execution with diagnostic checks for financial close and consolidation, and intelligent assistance in configuring data transformation processes.
The survey was conducted with 392 finance leaders on May 21, 2025, during CCH Tagetik inTouch25, an annual conference focused on innovation in corporate performance management.
About Wolters Kluwer
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services.
Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.
For more information, visit www.wolterskluwer.com, follow us on LinkedIn, Facebook, YouTube and Instagram.
Contacts
Media Contact
Sarah Whybrow
Associate Director, External Communications
Corporate Performance & ESG
Wolters Kluwer
Mob: +44 7855 186713
sarah.whybrow@wolterskluwer.com
