Best Managed     

Microsoft was ranked at the top five high technology companies. Photo:

By Isaac Cohen*

            The Wall Street Journal (12/13/21) released the results of the annual classification of the 250 best managed US companies, done by the Claremont University Drucker Institute, named after the management expert Peter Drucker. The ranking of the Management Top 250 companies is based on the Institute’s model, which includes 34 metrics, grouped under the following five indicators of corporate performance: customer satisfaction, employee engagement and development, innovation, social responsibility, and financial strength. Based on Drucker’s teachings, the indicators are updated to include innovations, such as the Sustainable Development Goals, approved by 193 countries members of the United Nations, which appear under the indicator of social responsibility.

           At the top of this year’s ranking are the following five high technology companies, which are also among the highest valued according to their market capitalization:  Microsoft, Amazon, Apple, International Business Machines and Intel. For the second consecutive year, Microsoft ranked first for innovation, on account of its move to cloud computing. Also, in four of the other five indicators, Microsoft ranked no lower than sixth.

           There were also setbacks, such as the communications giant AT&T, which this year dropped to number 166, from number 60 last year. The other conspicuous fall was the oil giant ExxonMobil, which this year did not make the list, after ranking number 177 last year.

  *International analyst and consultant, former Director ECLAC Washington. Commentator on economic and financial issues for CNN en Español TV and radio.

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